The portal's services have been temporarily suspended from 10 pm last Thursday (22 October), and are scheduled to resume at 9 am on 25 October.

In a notice regarding Hajj, the authorities informed of the matter and apologized to customers for the temporary inconvenience. During this time, it has been advised to contact 16136 for any information needed. It may be noted that this portal is used to provide various information and services related to Hajj management, including registration.